Dhelkaya Health, Tarrangower Times

As part of National Volunteer Week, Dhelkaya Health is preparing to launch a new volunteering role in residential aged care. The new role is called Meal Mate.

To understand why this role matters so much, we spoke with Virginia Fox, Dietetics Professional Lead and Allied Health Assistants Program Lead, about the power of companionship at mealtimes.

Virginia, what are mealtimes like for residents who don’t have many visitors?

“For many residents, mealtimes can be quiet and emotionally heavy,” Virginia explains. “Even though they’re surrounded by activity, eating can remind them of times when meals were shared with family and friends. Without regular visitors, that sense of connection can feel missing.”

Why are mealtimes such an important part of wellbeing and recovery?

“Mealtimes support both physical recovery and emotional well-being,” she says. “They’re not just about nutrition – they’re a chance for social connection, for feeling part of a community, and for maintaining dignity and routine.”

From a dietitian’s perspective, how does a Meal Mate help?

“Poor appetite and difficulty eating are common as people age,” Virginia notes. “Often, having someone sit with you, encourage you and take time makes all the difference. Meal Mates can help improve nutritional intake simply through their presence. Residents and staff really value seeing that friendly, familiar face at meals.”

How does a volunteer change the mood in the dining room or at the bedside?

“It brightens the whole atmosphere,” Virginia says. “A volunteer brings conversation, patience and genuine interest. Because Meal Mates aren’t rushed, residents are able to enjoy the meal at their own pace, which creates a calm and supportive environment.”

What training do Meal Mates receive?

“Volunteers complete a one hour formal training session with a Dietitian and a Speech Pathologist,” Virginia explains. “Ongoing support is available through the Volunteer Program, and allied health staff are always there if questions come up.” What does a typical Meal Mate shift look like? “Usually it’s a 1 to 1.5 hour shift supporting one resident at lunch or dinner. It’s a one to one role, and if a volunteer has time to stay longer, that’s welcomed.”

If you had to describe the ideal Meal Mate in three words?

“Friendly. Attentive. Encouraging.”

Is there a moment that’s stayed with you?

“Seeing a resident’s expression change when they realise someone is there just for them. The food gets eaten, yes – but more importantly, the time spent together really matters.”

Volunteer Week is the perfect time to consider becoming a Meal Mate. Sometimes, sharing a meal can mean sharing so much more. To find out more about volunteering as a Meal Mate, contact Dhelkaya Health’s Volunteer Coordinator Edwina Coller on email: ecoller@castlemainehealth.org.au or 5471 3565. 

This article appeared in the Tarrangower Times, 22 May 2026.