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Forum to help in-home aged care providers prepare for major industry reform

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Hear from the experts on how to prepare for change at free forum

Tweed Shire Council, Media Release, 21 March 2023

Tweed Shire Council, with partners Social Futures and Boosting the Local Care Workforce Program, are inviting Commonwealth Home Support Program providers to attend a free educational forum ahead of major changes to the in-home aged care sector next year.

Strategy In The Face Of Change – Community Aged Care Forum will inform the sector of changes coming into effect in July 2024. The existing Commonwealth Home Support Program(CHSP) will become part of the new in-home aged care program.

The CHSP aims to help older Australians access support services to live independently and safely at home, with services including meals and food preparation, bathing, hygiene and grooming, nursing, overnight respite, cleaning and home and garden maintenance.

Tweed Shire Council’s Community Care Coordinator Joanne Watters said the aim of the forum was to inform and support local providers.

“The point of the forum is to help providers plan for the future of their organisation,” she said.

“We want people to walk away feeling like they have a better understanding about the impact reform will have on their operations and how the right strategic planning is key for the best possible outcome.

“An in-home aged care workforce that is prepared and ready for change will give the best possible care to our community.”

A range of experts will speak at the forum, addressing opportunities and challenges for organisations ahead of the national changes and sharing strategies to navigate the new environment. The forum will include panel discussions and small group workshops.

The event is suitable for board members and executives as well as service, human resources and finance managers but is also relevant to all staff in the sector.

Topics to be covered include:

  • applying strategic thinking to changing conditions
  • learning from other providers who have navigated similar NDIS reform
  • exploring innovative business and operating models
  • how collaboration and partnership can enhance your approach to reform
  • approaches to business transition.

Guest speakers and panellists include:

  • Kathie Heyman – Business Connect Advisor, Nortec
  • David Wallace – former Regional Manager, Aruma
  • Kerry Little – General Manager, Connect You Too (Connectu2), Clarence Valley
  • Gillian McFee – Advisor Social Care, Business Council of Co-operatives and Mutuals.

Strategy In The Face Of Change – Community Aged Care Forum will take place on Tuesday, March 28 in the Harvard Room at the Tweed Heads Administration Office.

Event presentations are also available online via MS Teams. To book your spot at the forum, visit Eventbrite.

If you have a question about the forum, please contact Meredith Elton on melton@tweed.nsw.gov.au.

To find out more about the Australian Government’s proposed new program for in-home aged care, view the Discussion paper at health.gov.au/resources/publications/a-new-program-for-in-home-aged-care-discussion-paper.

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