NSW Farmers Association, Media Release, 28 October 2024

Farmers have called on telecommunications providers to ensure farming communities don’t lose connectivity as the 3G network is shut down.

On Monday, Telstra and Optus commenced the process of switching off their 3G networks as they transitioned to 4G and 5G networks across Australia.

As the closure took effect, NSW Farmers Rural Affairs Committee Chair Deb Charlton called on telecommunications providers to make sure no one was left disconnected or in danger following the shutdown.

“While we’re still yet to gauge the full impact of the shutdown on communities, our number one priority remains that we receive an upgrade, not a downgrade, in our connectivity here in the bush,” Mrs Charlton said.

“We need reliable connectivity to call our loved ones, conduct our business and make that call for help, if we ever need it – and let’s not forget the medical devices, farm machinery and other technology that all needs to be connected to function.

“Telcos must ensure people can swap safely over to their 4G and 5G networks, without any disruption and without leaving anyone behind.”

Addressing blackspots and boosting connectivity across regional NSW must also remain a priority for telcos moving forward, Mrs Charlton said, with complex telecommunications challenges still to be addressed.

“Whether it’s a landline, a mobile phone, a water meter or a tractor using telemetry technology, it’s vital the shutdown of Australia’s 3G network does not disrupt the function of important technologies and devices,” Mrs Charlton said.

“In 2024, we simply can’t afford not to be connected, and it’s critical our telcos do everything in their power to ensure this shutdown does not put anyone’s safety or connectivity at risk.

For more information and support with the 3G shutdown, visit 3gclosure.com.au.