Saturday, April 20, 2024

Bridging a gap – reducing the stress of travel to Sydney for healthcare: Open Support

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Open Support

Whilst those who are located regionally – 28 per cent of the Australian population, approximately 7 million people – are well versed in the gaps in healthcare availability, there is a lack of practical solutions to meet the demand and support these communities deserve.

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Data shows that living in rural and remote areas links to higher rates of hospitalisations – many of which are potentially preventable – deaths, injury and poorer access to, and use of, primary health care services. People living outside major cities also report higher rates of arthritis, asthma and diabetes.

Despite this, these populations do not have greater access to healthcare and specialist support. Many are required to travel to major cities for appropriate health care. But this travel can be expensive and overwhelming for many patients and their families.

Open Support offers a 100 per cent free of charge transport program which aims to help bridge the gap in access to healthcare for those who live in regional NSW. By providing transport services across the city, they can help you access the care you need without the added stress, expense and hassle of traveling in Sydney. Transport is provided by either a volunteer driver or 13CABS (thanks to a special partnership) for clients arriving or departing Sydney via the Domestic Airport, Central train station or a bus depot.

“It has taken all the stress and worry out of having to come to Sydney for specialist appointments,” Jenny, an Open Support client from rural NSW says, “I probably will have to continue to travel until I get my medical problems sorted out and I’m really just so grateful that everyone at Open Support has been here for me. I don’t have a problem asking for help, but you do need to know who can ask for help.”

To be eligible clients must reside in rural / regional NSW or Interstate, be travelling to and/or staying in Sydney to access medical appointments, provide a current Medicare number, have a working mobile phone on which they are contactable. Appointments can be to any hospital or specialist medical appointment within Sydney.

To enquire with Open Support simply phone 02 8382 6434, Monday to Friday, 10.00am to 1.00pm or email: transport@opensupport.org.au to receive a booking form.

Visit www.opensupport.org.au for more information about their services.

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