Ambulance Victoria, Tarrangower Times
Ambulance Victoria’s (AV) Maldon Community Emergency Response Team (CERT) has received a significant boost with the arrival of a new response vehicle. The updated 2024 Nissan XTrail 4×4 Hybrid reflects AV’s commitment to supplying its CERT teams with the latest equipment to support their critical work in local communities and environmental sustainability.
The new vehicle replaces the team’s previous 2018 model and features advanced technology, enhanced fuel efficiency, and the reflective livery improves visibility on the road. AV Central Goldfields and Mount Alexander Senior Team Manager Kelli Jones said the vehicle upgrade was a welcome enhancement for the Maldon CERT. “AV’s investment in this vehicle demonstrates their ongoing support for the CERT program and our critical work in the community.”
Call triple zero
CERTs are volunteer first responders who play a vital role in less populated and remote areas of Victoria. Trained to respond to time-critical emergencies, CERT members often arrive on scene ahead of ambulances to provide immediate care. They are dispatched to incidents such as traffic accidents and medical emergencies but do not transport patients to hospital. In an emergency, locals should always call Triple Zero (000).
Vital work of volunteers
Kelli highlighted the importance of CERT volunteers in rural communities. “CERT are valued community members who serve as the human connection between their neighbours and the health system,” she said. “They are caring and committed people who sacrifice their time to put their community first.”
For Maldon resident and Maldon CERT Team Leader Annette Gilham, joining the CERT team was a natural choice. “I’ve always had a deep connection to my community,” she said. “The CERT program offered a way to directly help my neighbours in times of need. Being part of that lifeline when someone needs immediate support is incredibly fulfilling.”
Annette finds motivation in the gratitude of those she helps and the positive impact her work has on the community. “The people I serve keep me motivated,” she said. “Every call-out reminds me why I do this. Knowing I’m part of something crucial and seeing how our work makes a difference is incredibly energising.” While volunteering comes with challenges, particularly when helping someone you know, Annette finds great satisfaction in being part of a support network that makes her community safer and more resilient.
Consider volunteering
AV is always looking for dedicated individuals to join the CERT program.
Volunteers must live within 12km of their community and are provided with comprehensive training, including a driving course. Becoming a CERT member offers many benefits, including gaining practical life skills, building connections and enhancing career prospects.
Kelli encourages those interested to apply. “As a CERT member, you’ll be helping people at a time of great need and making a difference in their lives and health outcomes. It’s a role that comes with immense personal and community rewards.”
For more information and to apply, visit the Ambulance Victoria website at ambulance.vic.gov.au/careers/become-a-first-responder.
This article appeared in the Tarrangower Times, 31 January 2025.